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Pelvic & Sexual HealthAugust 9, 20266 min read

The Cost of Not Being Believed

On the ordinary years it takes a woman to be believed about pelvic pain, and what I've learned from the women who write to tell me theirs.

Heather Florio

CEO, Desert Harvest

Pelvic & Sexual Health

heatherflorio.com
Contents
  1. 01What the delay usually looks like
  2. 02What women write to tell me
  3. 03What a better visit looks like
  4. 04The short version, made ordinary

In 2016, a clinician said two names in the same visit — interstitial cystitis, then endometriosis — and both were already familiar to me. I had spent more than two decades in pelvic and sexual health by then, first at my parents' side and then running the company they built.1Desert Harvest, founded 1993 — for my aunt, who had interstitial cystitis when there were almost no answers for women who did. My own diagnosis did not take years to arrive, and it did not take a fight. It took one visit, one clinician willing to look, and a chart that already had the right vocabulary in it, because I had spent my whole working life around that vocabulary.

That is not a story about disbelief. It's closer to the opposite, and I think it's worth saying so plainly, because the more useful question isn't what happened to me. It's what happens to the woman who doesn't have my chart, my company, or my two decades of reading other women's.

01

What the delay usually looks like

I hear about that woman constantly — in the Dear HER-Health mailbag, after a talk, in the notes women leave when they write to Desert Harvest directly. Her version of 2016 rarely arrives in one visit. It arrives, when it arrives at all, after a run of appointments that each ended with some version of the same sentence: come back if it gets worse.

Pelvic pain, in particular, has a way of getting reclassified as something else instead of investigated — stress, a bad month, a body that's simply dramatic. Endometriosis gets called period pain for years before anyone images it. Interstitial cystitis gets called anxiety, or a bladder that's simply sensitive, before anyone runs a test built for it. None of this requires a villain. It only requires a system where a woman's own description of her pain is treated as a starting theory rather than as evidence.

I think about that cost in plain terms now: appointments taken off work, tests repeated because the first round got waved off as inconclusive, relationships that absorb a version of a person who has learned not to mention how she feels. None of it shows up on a chart. All of it is real.

There's a quieter cost too, one that never makes it into a doctor's note at all: the way disbelief teaches a person to doubt her own reporting. Enough visits that end in "nothing conclusive" and a woman starts narrating her own pain the way a skeptic would, hedging before anyone else gets the chance to. That habit doesn't end the day a diagnosis finally arrives. It just gets a name to attach itself to.

The cost of that isn't only the pain. It's the years spent arguing with your own body about whether the pain is real.
Heather Florio
02

What women write to tell me

Desert Harvest has worked with more than 100,000 women on pelvic, sexual, urological, and menopausal health since my parents started it, and a meaningful share of what reaches me personally has nothing to do with a product. It's about being disbelieved before a woman ever found us.2I am a writer and a CEO, not a clinician. What follows is a pattern I have watched for three decades, not a clinical finding.

The letters rarely use clinical language. They describe a body that stopped being taken at its word — a scan that didn't get ordered until the fourth visit, a symptom mentioned three times before anyone wrote it down, a pain reclassified as stress until it was reclassified as something worse. What repeats, more than any single detail, is the moment a woman decided it wasn't worth bringing it up again. That's the part that stays with me. Not the delay itself, but the point where a person stops asking, because asking has cost her nothing but disappointment every time before.

The shape repeats in a few ways, more than any other:

  • A test that could have been ordered early gets ordered late, often only after the pain has affected something considered easier to measure than pain itself — fertility, sleep, a marriage.
  • A woman stops describing her symptoms accurately, because the accurate version keeps getting waved off, and the exaggerated version, oddly, gets taken more seriously.
  • A diagnosis lands only once a woman brings her own research into the room and asks for a specific name, rather than describing a feeling and waiting to be offered one.

None of that is a complaint about any single clinician. It's a description of a pattern, built up over decades of hearing the same handful of stories in different voices.

03

What a better visit looks like

I have also heard the other version — rarer, but real, and worth naming because it isn't complicated. It rarely looks dramatic. It looks like a clinician who asks a second question instead of writing a prescription after the first one. It looks like an intake form with a box for pelvic pain, instead of requiring a patient to raise it herself, unprompted, and hope it lands. It looks like being sent for the test that confirms the thing, rather than sent home with something to manage the doubt. It looks like a follow-up call that isn't triggered by a complaint, just by the plan already in place.

None of this is a criticism of any one clinician's judgment. It's a description of what happens when an entire category of pain is under-researched, under-funded, and under-discussed for decades, and then handed to clinicians who were never trained to expect it when it walks through the door. Believing a woman sooner doesn't require a new invention. It requires deciding that pelvic pain deserves a test before a theory, not after one.

04

The short version, made ordinary

I got the short version of this story, and I know exactly why: proximity, a company built around these two conditions before I ever had them, and a chart that already spoke the language. Most of the women who write to me do not get that version. The work, as I understand it from where I sit, is making the short version ordinary — not remarkable, not a headline, just what happens when a woman says something hurts and is believed the first time she says it. That's a smaller ambition than fixing the whole system at once. It's also, I think, the one actually inside anyone's control.

Often asked

How long does it usually take to get diagnosed with interstitial cystitis or endometriosis?
There is no single timeline, but a fast diagnosis is the exception rather than the rule. Many women see several clinicians and describe the same pain more than once before either condition is named, often only after it has started affecting something considered easier to measure than pain itself, like fertility or sleep.
What does it mean when a woman says she was not believed about her pelvic pain?
Usually it means a symptom was reclassified as something else, like stress or a low pain tolerance, instead of investigated. It is rarely one dramatic conversation. More often it is a pattern of small dismissals that teaches a woman to stop describing the pain accurately, because the accurate version keeps getting waved off.
Is this essay medical advice about pelvic pain, interstitial cystitis, or endometriosis?
No. Heather Florio is a writer and the CEO of Desert Harvest, not a clinician, and nothing here is medical advice, diagnosis, or a substitute for seeing a qualified healthcare provider. This essay reflects her own experience and what she has heard from other women, not clinical guidance for any individual reader.

Heather Florio

Writer · CEO of Desert Harvest

Heather has spent three decades in pelvic and sexual health, and lives with the conditions the company was founded to meet. Read her story.

Editorial only. Heather is a writer and CEO, not a clinician. This is her experience and perspective, not medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for your own care.

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